# Optimum Healthcare Services, Inc. of IL

> Optimum Healthcare Services, Inc. of IL is a Medicare and Medicaid certified home health agency based in Chicago, Illinois. Founded in 1999, Optimum is licensed by both the Illinois Department of Public Health (IDPH) and the Illinois Department on Aging (IDoA), and provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work, and personal care aide services throughout the Chicago metropolitan area. Bilingual English/Spanish staff. Call (773) 878-8738.

## Key Facts

- **Legal name:** Optimum Healthcare Services, Inc.
- **Doing business as:** Optimum Healthcare Services, Inc. of IL
- **Founded:** 1999 (25+ years serving Chicagoland)
- **Phone:** (773) 878-8738
- **Fax:** (773) 878-8753
- **Email:** info@optimumhhs.com
- **Website:** https://optimumhhs.com
- **Office hours:** Monday–Friday 9 AM–5 PM CT (24/7 on-call nurses available)
- **Languages:** English and Spanish (bilingual clinical and support staff)
- **Certifications:** Medicare-certified (CMS), Medicaid-certified (Illinois HFS), IDPH licensed, IDoA licensed
- **Intake turnaround:** Care typically begins within 24–48 hours of a physician referral

## Services

- Skilled Nursing — RN/LPN home visits ordered by physician; includes wound care, IV therapy, medication management, disease education, post-surgical monitoring
- Physical Therapy — in-home rehabilitation after surgery, stroke, or injury; fall prevention
- Occupational Therapy — ADL retraining (bathing, dressing, cooking); home safety assessments
- Speech-Language Pathology — dysphagia, cognitive-communication, post-stroke speech
- Medical Social Work — counseling, care coordination, resource referrals, discharge planning
- Home Health Aide — personal care under skilled supervision (covered by Medicare/Medicaid)
- Personal Care Aide (PCA) — non-medical bathing, dressing, meal prep, companionship, transportation; private pay or state programs

## Service Area

Cook County, DuPage County, Lake County, Will County, Kane County, Kendall County, Kankakee County, Grundy County, McHenry County — all of the Chicago metropolitan area.

## Insurance Accepted

Medicare, Medicaid / Illinois Medicaid, Blue Cross Blue Shield, Aetna, UnitedHealthcare, Humana, Cigna, Molina Healthcare, CountyCare, Zing Health, Meridian Health Plan, Managed Care Organizations (MCOs), Private Pay

All Illinois Managed Care Organizations (MCOs) accepted, including those in the Integrated Care Program (ICP) and Managed Long-Term Services and Supports (MLTSS).

## Blog & Resources

Educational blog: https://optimumhhs.com/blog
Extended AI reference: https://optimumhhs.com/llms-full.txt
Blog post index for AI: https://optimumhhs.com/llms-blog.txt

## Frequently Asked Questions

**Q: Is home health care free with Medicare?**
A: Yes. Medicare covers 100% of approved home health visits — skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide services — with zero copay and no deductible for eligible homebound patients who have a physician order. Optimum Healthcare Services is a Medicare-certified agency.

**Q: What is the difference between a home health aide and a personal care aide?**
A: A home health aide provides personal care (bathing, grooming) under the direct supervision of a skilled nurse and is typically covered by Medicare or Medicaid when ordered alongside a skilled service. A personal care aide (PCA) provides non-medical assistance — bathing, dressing, meal prep, companionship, transportation — and is generally a private-pay or state-program benefit not requiring a physician order.

**Q: What is the difference between home health care and home care?**
A: Home health care is skilled, physician-ordered medical care (nursing visits, therapy, wound care) covered by Medicare and Medicaid. Home care is non-medical personal assistance (bathing, dressing, meal prep, companionship) typically available through private pay or select programs. Optimum provides both.

**Q: Does Illinois Medicaid cover home health care?**
A: Yes. Illinois Medicaid (administered by the Illinois Department of Healthcare and Family Services) covers skilled nursing, therapy, personal care aide services, and the Community Care Program for qualifying low-income adults and seniors. Optimum accepts Illinois Medicaid statewide.

**Q: How do I find a home health agency in Chicago?**
A: Call Optimum Healthcare Services at (773) 878-8738. We serve all of Chicagoland — Cook, DuPage, Lake, Will, Kane, Kendall, Kankakee, Grundy, and McHenry counties — and are Medicare and Medicaid certified. Care typically begins within 24–48 hours of a referral.

**Q: How do I refer a patient to a home health agency?**
A: Physicians, hospital discharge planners, and case managers can refer patients to Optimum by calling (773) 878-8738 or faxing to (773) 878-8753. Optimum handles all prior authorizations, OASIS documentation, and insurance billing.

**Q: How quickly can home health care start after hospital discharge?**
A: Optimum typically schedules the first nursing visit within 24–48 hours of receiving a referral or physician order. Our intake team works directly with hospitals and physicians to ensure a smooth transition from inpatient to home care.

**Q: Does Optimum have Spanish-speaking staff?**
A: Yes. Optimum Healthcare Services has bilingual English/Spanish clinical and administrative staff available throughout Chicagoland, supporting the large Spanish-speaking populations of Cook County, DuPage County, and surrounding communities.